How to access, read, and interpret results and reports for a completed workforce exercise.
Accessing results and reports
- Navigate to Exercise in the main navigation menu and then Workforce Exercising.
- Search for the exercise you want to view results for in the managed by me or all exercises areas, and then select the exercise.
- Select the view results button.
You can also export the results to a CSV file by clicking the Export CSV button on the results page.
Note: Managers can only view results for exercises that have ended (i.e., the due date has passed).
Understanding results
Overview results
You'll see an overview of the exercise's results. This includes:
- The duration of the exercise (top right corner)
- Exercise summary
- The score and how it compares to the average score for the given scenario
- The completion rate
If the exercise was assigned to your entire organization or to different teams, you'll also find team comparison data in the overview area:
- The top 5 teams with the highest score
- The top 5 teams with the lowest score
- The top 5 teams with the highest completion
- The top 5 teams with the lowest completion
If the exercise was assigned to individuals, team data won't be available. In all cases, you'll find a searchable list of participants assigned to the exercise. This list includes each individual user's:
- completion status
- score
- specific results (selection of options per part)
Results per part
On the Navigation tab in the Overview section, you'll find a list of the exercise's parts – these were the moments in the exercise where participants needed to make decisions.
Selecting each part on the left shows you part-specific results, letting you understand which areas participants struggled with and where they were strong. You can also see their confidence levels per part.
Understanding the exercise report
Selecting the view exercise report button on the overview page takes you to the exercise's capability by area report, where you'll find actionable insights.
The report includes the following data points:
Completion rate
The percentage of participants who completed the exercise, out of those assigned.
Decision score
The average decision score of participants who completed the exercise. The decision score is based on the scoring of different decisions per part:
- Weak: 25%
- Okay: 50%
- Good: 75%
- Great: 100%
Confidence score
The average confidence score for participants who completed the exercise. This is based on the confidence measure per part (decision point):
- Not at all confident: 0%
- Not very confident: 25%
- Somewhat confident: 50%
- Confident: 75%
- Very confident: 100%
Risk areas exercised and scores against each
Workforce scenarios are designed to test a number of risk areas as participants move through the exercise. The areas listed here depend on which risk areas the assigned workforce exercise tested. The overall score displayed includes an adjusted element to account for participant confidence levels – for example, selecting a weak option with a higher level of confidence is a higher-risk decision than selecting a weak option with a low level of confidence.
Low risk teams and higher risk teams
A list of your low risk teams (overall score of 50% or above) and higher risk teams (overall score below 50%). This is based on which teams individual participants are assigned to on the platform.
Average score vs. average confidence relating to teams and risk areas
- Capability by team: the average score against average confidence by team, letting you see risk at a glance
- Capability by risk area: the average score against average confidence by risk area, letting you see high-risk areas at a glance
Next steps
This area includes related lab collections that can be assigned to upskill participants in particular risk areas.