WebSockets Diagnostics

A challenge faced by platform users is the perplexity surrounding WebSockets issues, often leading to the misinterpretation of external troubleshooting guides. To address this, our WebSockets Diagnostics tool aims to streamline the user experience by providing instant feedback on potential connectivity obstacles. Through a series of checks, the tool assesses browser support, server response time, and WebSockets connection stability, offering users a concise summary of the diagnostic results with actionable steps. This tool caters to all platform users grappling with connectivity hitches, offering a comprehensive solution to verify and resolve connectivity issues efficiently.

To run the WebSockets Test:

• Open the following URL in a Web browser: https://immersivelabs.online/ws-test 

The test will begin running automatically and will test that:

• Your browser supports WebSockets
• Your HTTP connection is strong
• You have an established WebSockets connection

Click the View Summary button to view the details of the test. If there were any issues or problems establishing a WebSockets connection, you can see exactly where and what the problem is, which allows you to address the specific issue with connecting. 

For details on how to troubleshoot WebSocket connection issues, please refer to our Labs Troubleshooting Guide.