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Registering and Signing into Community

The Immersive Community (named The Human Connection) is accessed from https://community.immersivelabs.com/. 

You can also access the The Human Connection community directly from the Immersive platform. To do so, either:

  • In the top right of the Immersive platform, click the question mark icon, and then click Ask the Community from the drop-down list:
    or
  • Click Ask the Community from the link in the footer on any page within the Immersive platform.

We highly recommend registering your Community account, especially if you plan to be a regular visitor or want to contribute to the Community. Registering enables you to:

  • Post new messages and reply to posts
  • Comment on blogs
  • Receive email notifications when new posts, comments, and blogs are added

Most of our The Human Connection community is viewable and accessible without logging in to both Immersive and non-Immersive customers (include Blog Posts, Community Events, and so on). However, if you don't register, you can only browse, search for information, and read posts. You cannot engage with content, interact with other community members, or set customization preferences. Additionally, some areas of the Community are only available for current Immersive customers who are logged into the platform.

Registering for the Community

Registering for the Community with an Immersive account

If you already have an Immersive account:

  1. In the top-right corner of the Immersive Community page, click Sign In.
  2. On the Sign In dialog box that appears, click the Customer Sign In button associated with your region. Your region is based on the geographical location of the data center where your Immersive platform is hosted. You can determine your region from the URL that you use to access Immersive:
    • EU: immersivelabs.online
    • US: us.immersivelabs.com
  3. Follow the prompts to log in to Immersive. You are returned to the community.
  4. Provide a username and accept the Community Terms of Service.

Registering for the Community without an Immersive account

If you do not have an Immersive account:

  1. In the top-right corner of the Immersive Community page, click Sign In.
  2. On the Sign In dialog box that appears, click the Register & Sign In button.
  3. Click the Register Now link.
  4. Provide a username, password, and email address, and accept the Community Terms of Service.
  5. Check your email for a confirmation email and click the activation link.

Notes:

  • You must have cookies enabled in your browser to register and sign into the community.
  • When registering a new account, you must validate the email address to fully register your community account. Until you validate the email address using the link provided in the confirmation email, you are only partially registered.