Deploying a comprehensive learning program within a large organization can be complex. This guide provides an overview of Immersive Labs' capabilities, focusing on authentication, registration, team management, and communication. This information will help you effectively plan, integrate, and use the platform within your organization.
Authentication Methods
Before implementing Immersive Labs, decide how your users will authenticate. Several options are available:
- Forced SAML Single Sign-On (SSO): This is the recommended and most secure method. It eliminates the need for passwords and allows your identity provider to manage authentication and access control.
- Email & Password Credentials: If SAML SSO is not feasible, users can authenticate with email and password credentials.
- Combined SSO & Credentials: This option combines SSO and email/password authentication for flexibility.
- LTI OAuth Authentication: For Learning Management System (LMS) integrations, users can authenticate through LTI.
Registration Methods
Consider how you will onboard and register users onto the platform.
Pre-registration
Pre-registering users enable you to set up teams and assignments before launching your program.
- SCIM (System for Cross-domain Identity Management): Ideal for large organizations, SCIM automates user provisioning and team management.
- CSV Imports: Import users into a team using a CSV file.
- Invitations: Send individual invitations to users.
Just-in-Time Registration
Users can create accounts when they first register and sign in.
- SAML SSO Just-in-Time Provisioning: Users register on demand by authenticating with SSO.
- Shared Coupon Codes: Share a coupon code for users to register.
- Single-Use Registration Codes: Provide unique registration codes for controlled access.
Team Management
Teams allow you to group users based on deployment needs and reporting preferences.
- Team Strategy Considerations: Consider your registration strategy when using teams.
- Team Management with Different Registration Methods:
- SCIM: Sync directory groups with Immersive Labs teams.
- CSV Import: Import users into specific teams.
- Individual Invitation: Add users to teams during the invitation process.
- SSO Provisioning: Map directory groups to teams or add users retroactively.
- Coupon Codes/Registration Codes: Add users to teams retroactively.
Email Triggers
Understanding email triggers is crucial for a smooth onboarding experience.
- Invitation Emails: New users receive an invitation email for registration.
- Assignment Emails: Users receive assignment emails for org-assigned or team-assigned activities.
- Reminder Emails: Configure reminder emails for upcoming assignment deadlines.
- Blocking Assignment Emails: Contact your Customer Success Manager to discuss blocking assignment emails.