The Immersive Community (named The Human Connection) is your gateway to connecting with cybersecurity professionals, Immersive experts, and peers around the world. This comprehensive guide covers everything you need to know to register, access, and navigate the Community.
What is the Immersive Community?
The Immersive Community (The Human Connection) is a vibrant online hub where cybersecurity professionals, Immersive customers, and industry experts come together to collaborate, learn, and grow.
What you can do in the Community
The Community lets you:
- Connect with Immersive customers and experts for help, support, and collaboration on cybersecurity challenges
- Access hints, tips, and support from world-class subject matter experts in various cybersecurity domains
- Get updates on the latest product releases, features, and company news from Immersive
- Discover educational resources to drive success with your Immersive solutions, including best practices and use cases
- Access exclusive digital and in-person events, including webinars, workshops, and conferences
- Participate in forums where you can ask questions, start discussions, and respond to content from your peers
- Build your professional network with like-minded cybersecurity professionals globally
Who can join?
Most of The Human Connection community is viewable and accessible without logging in to both Immersive and non-Immersive customers. This includes blog posts, Community events, and public forum discussions.
However, if you don't register, you can only:
- Browse content
- Search for information
- Read posts
You cannot:
- Engage with content or interact with community members
- Post messages or reply to discussions
- Comment on blogs
- Set customization preferences
- Receive email notifications
Important: Some areas of the Community are only available for current Immersive customers who are logged into the platform.
How to access the Community
There are several ways to access The Human Connection Community:
Direct URL
Navigate directly to: https://community.immersivelabs.com/
From the Immersive Platform - Option 1
- In the top right of the Immersive platform, click the question mark icon (Help)
- Click Ask the Community from the drop-down list
From the Immersive Platform - Option 2
Click Ask the Community from the link in the footer on any page within the Immersive platform.
Registering and signing in
We highly recommend registering your Community account, especially if you plan to be a regular visitor or want to contribute to the Community. Registering enables you to:
- Post new messages and reply to posts
- Comment on blogs
- Receive email notifications when new posts, comments, and blogs are added
- Follow topics, forums, and users that interest you
- Customize your profile and preferences
- Build your reputation within the Community
Registering with an Immersive account
If you already have an Immersive platform account, you can use those credentials to access the Community:
- In the top-right corner of the Immersive Community page, click Sign In
- On the Sign In dialog box that appears, click the Customer Sign In button associated with your region
- Your region is based on the geographical location of the data center where your Immersive platform is hosted
- You can determine your region from the URL you use to access Immersive:
- EU: immersivelabs.online
- US: us.immersivelabs.com
- Follow the prompts to log in to Immersive
- You will be returned to the Community after successful authentication
- Provide a username and accept the Community Terms of Service
Your Community account is now active and linked to your Immersive platform account.
Registering without an Immersive account
If you do not have an Immersive platform account but want to join the Community:
- In the top-right corner of the Immersive Community page, click Sign In
- On the Sign In dialog box that appears, click the Register & Sign In button
- Click the Register Now link
- Provide the following information:
- Username - This will be your public identity in the Community
- Password - Create a secure password for your account
- Email address - You'll need to verify this
- Accept the Community Terms of Service
- Check your email for a confirmation email
- Click the activation link in the email to complete registration
Important notes:
- Cookies must be enabled in your browser to register and sign into the Community
- Email verification is required: You must validate your email address using the link provided in the confirmation email. Until you complete this step, you are only partially registered and cannot fully participate in the Community
Searching within the Community
The Human Connection Community offers a unified search experience powered by a powerful AI-driven tool that searches across the entire Community and all integrated sources, including Community articles, Help Center documentation, forum discussions, events, and people.
How to Search
- Click the search icon and begin typing in the Search bar. As you type, suggested search results appear in real-time.
- If the suggested search results aren't what you need, click the search button or press Enter to perform a full search
- The search scans for results across the Community and the Help Center
- Results appear on the Search results page
Filtering Your Search Results
Use the tabs at the top of the search results page to filter your search criteria:
- All Content: All content in the Community and the Help Center, including forum discussions, articles, events, and more
-
Help Center: Comprehensive guidance on using Immersive One, including:
- How to get started with the platform
- Step-by-step workflows and how-to guides
- Release notes
- Frequently Asked Questions (FAQs)
- Troubleshooting assistance
- Lab content catalogs
-
Community: All types of Community content, including:
- SME-guided articles to help you succeed with Immersive One
- Peer-to-peer support forums
- Events
- Product updates
- Challenges
- Community notices
-
Events: Upcoming and past events
- We record the majority of our community webinars, so you can watch them on-demand
-
Users: Search for Community members by username
- When you click on a Community user's profile, you can see and navigate to all of their contributions
- Note: You must be signed in to your Community account to access the users search
Refining your search
You can further refine your search using the filters on the lefthand panel:
- Sources: Filter by source of content (Community, Help Center, events, or users)
- Category Name: Filter by category such as "Getting Started" or "Immersive Cyber Ranges"
- Tags: Search for results that have been tagged with specific keywords, for example "Feature Focus" or "Help & Support Forum"
Sorting Results: Using the drop-down list in the upper-right, you can sort results by:
- Popularity
- Relevance
- Date created
Advanced search
Click Advanced Search to increase the accuracy of your search results by narrowing the scan. Advanced search allows you to:
- Search for an exact phrase - Find precise matches
- Search with one or more words - Broaden your search
- Exclude words - Filter out irrelevant results
-
Use wildcard searches:
- Use ? as a wildcard for a single character
- Use * as a wildcard for multiple characters
Example: Searching for "lab*" would return results for "labs," "laboratory," "labelling," etc.
Next steps
Now that you've registered and learned how to navigate and search the Community, here are your next steps to get the most out of your membership:
- Update your profile - Add an avatar image, share biographical information, and help peers get to know you
- Set your preferences - Specify your time zone and local preferences for the best experience
- Follow areas of interest - Stay updated on topics, forums, and users that matter to you
- Explore Community forums - Start participating in discussions, ask questions, and share your expertise
- Browse upcoming events - Check the Events section for webinars, workshops, and virtual meetups
- Introduce yourself - Make a post in the Community Forum to let others know who you are and what you're interested in