What are approval requests?
Approval requests let you ask for access you don't have yet, directly from the activity or content you want to use. Instead of emailing an administrator or opening a support ticket, you send the request from the platform.
Your Org Managers receive your request and decide whether to approve it. You'll get an email and an in-platform notification with their decision.
Right now, the only type of approval request is for permissions. You can expect more approval request types in the future.
Before you start
You need to be signed in to your Immersive One account.
Any signed-in user can request access. Only an Org Manager can approve or deny a request.
Each request covers one permission.
The end-to-end request flow
You find a locked activity and select Request access.
The Access request window shows the permission you can request, what will happen if it's approved, and what you’ll be able to do.
You can add an optional reason of up to 500 characters, then select Submit request.
The button changes to Requested, and it stays disabled on other activities that need the same permission.
All Org Managers will receive an email and an in-platform notification for the request.
An Org Manager can approve or deny the request.
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You’ll immediately receive an email and an in-platform notification with the decision.
If approved: you’re immediately granted the permission.
If denied: you will receive a reason.
What you'll see on screen
Request access
This button appears on any activity you can't run because a permission is missing.
Access request window
The window shows the permission name, what will happen if it's approved, and what you'll be able to do. It also includes the optional Reason for request field. Select Cancel to close the window without sending a request, or Submit request to send it.
Requested
After you submit, the button shows Requested and can't be selected. It's also disabled on other activities that need the same permission, so you can't send duplicate requests. The button clears once a decision is made.
After you submit
Your Org Manager is notified by email and in the platform. When they decide, you'll receive the same kind of notification.
If your request is approved
You'll get an email saying your request was approved, with a link back to the activity. The permission applies across your organization, not only to the activity you requested. You can then run the activities that need that permission.
If your request is denied
You can request the same permission again right away.
What you can't request
Multiple permissions at once: Send a separate request for each permission you need.
Permissions requested for each resource type
Each request asks for a specific permission.
Resource type requested |
Permission required |
|---|---|
Crisis Sim Scenario |
Manager |
Programs |
Manager |
Cyber Range Exercises, including Dynamic Threat Ranges |
Technical Exercise Manager |
For example, a Crisis Sim exercise creator can take a scenario and assign it, and a Crisis Sim scenario creator can also use the AI Crisis Sim builder, but we provide the Manager permission as it can do both of those things and can also create any teams it needs to assign the scenario to.
If you want strict least-privilege access control, you can deny the request and follow up to assign a more specialized permission instead.
For more on which permission to choose, see Immersive permissions and roles.
Frequently asked questions
Is the reason required? No. The reason is optional and accepts up to 500 characters.
What happens if I request the same permission twice? You can't. The button shows Requested and is disabled until a decision is made. After the decision is made, you can request again.