Platform Activity Reports: Complete Guide

Platform Activity reports give you a real-time picture of how your organization uses Immersive Labs. You can see who's active, what they're completing, and where you need to focus.

You'll find Platform Activity reports under Reports in the main navigation menu.

What you can see

Platform Activity reports let you:

• Track user engagement across the organization
• Monitor assigned content progress
• Compare team performance
• Drill into individual activity
• Identify users who need support

Note: You'll only see data for teams and users you have permission to view. Organization Managers see everything. Team Admins see their teams only.

Dashboard tabs

Platform Activity has six tabs:

1. Overview – High-level snapshot
2. Platform Usage – Who's using the platform and how
3. Assigned Activity – Progress on collections and career paths
4. Team Overview – Compare teams side-by-side
5. Team Comparison – Visualize team allocation and engagement
6. Individual – Drill into specific user activity

Overview

Get a snapshot of key metrics across your organization.

What's included

• User activity and engagement
• Labs completed by difficulty and area
• Assigned content status
• Crisis Sim and Workforce data (if licensed)

Available filters

• Team name
• License type
• Has current license (Y/N)

Key data points

When to use Overview

Use this dashboard to:

• Report high-level capability metrics
• Spot areas needing deeper investigation
• Get a quick health check

Platform Usage

See who's engaging with the platform and how they're using it.

What's included

• License usage
• Orientation completion
• User engagement by role
• Weekly lab activity
• Activity by product area
• Lab engagement by category
• User list
• Hours spent learning
• Crisis Sim, Workforce, and technical exercise data (if licensed)

Available filters

• Team name
• License type
• Date range
• Has current license (Y/N)

Key data points

Note on working hours: The platform uses 9am-5pm in each user's timezone.

When to use Platform Usage

Use this dashboard to:

• Monitor platform adoption
• Identify inactive users
• See which teams engage most
• Track activity patterns (in-hours vs out-of-hours)
• Encourage better platform use

Assigned Activity

Track how users progress through assigned collections and career paths.

What's included

• Assignment status (not started, in progress, completed, overdue)
• Assigned activity over time
• Top 10 users with overdue content
• Progress by collection/career path
• Progress by team
• Progress by user

Available filters

• Email
• Team name
• Content name
• Content type
• Assignment Title
• License type
• Manager assigned (Y/N)
• Selected date range
• Has current license (Y/N)

Key data points

When to use Assigned Activity

Use this dashboard to:

• Address skill gaps
• Identify users falling behind
• Monitor assignment completion rates
• Follow up on overdue content
• Track training program progress

Team Overview

Compare team performance side-by-side with detailed metrics.

What's included

A table showing:

• Percentage of active users
• Average completions per user
• Assigned content progress

You can export the table to CSV and drill into each team for more details.

Available filters

• Team name
• License type (product areas)
• Content name (collection or career path)
• Date range
• Has current license (Y/N)
• Manager assigned (Y/N)

Key data points

All calculations use the date range you select.

When to use Team Overview

Use this dashboard to:

• Compare activity across teams
• Identify teams needing support
• See capability gaps at team level
• Monitor assignment progress by team
• Find high-performing teams

Team Comparison

Visualize team structure and engagement at a high level.

What's included

• Team management information
• Platform activity by team (proportion engaging)
• Assigned content status by team
• Assigned exercises (Crisis Sim, Workforce, Cyber Ranges if licensed)

Available filters

• Team name
• License type
• Date range
• Has current license (Y/N)

Key data points

When to use Team Comparison

Use this dashboard to:

• Check team structure (everyone assigned?)
• Monitor team admin allocation
• Compare engagement across teams
• Identify teams needing more support
• Track exercise completion patterns

Individual

Drill into specific user activity and progress.

What's included

• Lab activity data
• Lab accuracy
• Content coverage by category
• Lab recommendations
• Progress (collections, career paths, assigned content, in-progress labs)

Available filters

• Email
• Manager assigned (Y/N)
• Date range

Key data points

Note on proficiency: Proficiency level is based on the highest difficulty collection completed in each category.

Note on time variance: If a user takes longer than the organization average for a collection, variance will be positive.

When to use Individual

Use this dashboard to:

• Spot talent in your organization
• Identify users needing support
• Support personal development reviews
• Track specific user progress
• See individual learning patterns

Common workflows

Weekly engagement check

1. Start with Overview – Get the big picture
2. Go to Platform Usage – Check inactive users
3. Jump to Individual – Follow up with specific users

Team performance review

1. Use Team Overview – Compare teams
2. Switch to Team Comparison – Visualize proportions
3. Drill into Individual – Check top and bottom performers

Assignment monitoring

1. Open Assigned Activity – See overall progress
2. Check Team Overview – Compare team progress
3. Review Individual – Follow up on overdue users

Capability assessment

1. Review Team Overview – Check Cyber Capability Scores
2. Use Individual – See category coverage
3. Compare to Assigned Activity – Track skill gap progress

Tips for using Platform Activity reports

Use filters wisely

Filters apply across most tabs. Set them once:

• Team name – Focus on specific teams
• License type – Separate by product
• Date range – Compare time periods
• Has current license – Include or exclude former users

Compare time periods

Many metrics show current vs previous period. This helps you spot trends:

• Is engagement increasing or decreasing?
• Are more users completing content?
• Is assignment progress improving?

Export for deeper analysis

You can export most tables to CSV. Use this to:

• Create custom pivot tables
• Build executive reports
• Track trends over time
• Share with stakeholders

Set up regular reviews

Schedule time to check:

• Weekly – Platform Usage for inactive users
• Monthly – Team Overview for team comparison
• Quarterly – Overview for high-level reporting

Combine with Data Explorer

Platform Activity shows aggregated dashboards. When you need raw data:

• Use Data Explorer for detailed CSV exports
• Cross-reference individual users
• Build custom analysis

Understanding calculations

Active vs logged in

• Logged in – User accessed the platform
• Active – User logged in during the date range
• Inactive – User hasn't logged in for 30+ days

Assigned content

Content can be assigned by:

• Managers – To whole organization, teams, or individuals
• Users themselves – As bookmarks/favorites via Upskill or Exercise menus

Working hours

The platform defines working hours as:

• 9am-5pm in the user's timezone
• Used for in-hours vs out-of-hours calculations

Median vs mean

Some metrics use median (middle value), others use mean (average):

• Median – Less affected by outliers (e.g., average completions per user)
• Mean – True average (e.g., average accuracy)

Time in labs

"Active time" means:

• Lab is open in browser
• User is interacting with content
• Estimated when actual time unavailable

Next steps

• Export to CSV for custom analysis
• Check Data Explorer for raw data exports
• See Capability by Area Reports for skill gap analysis
• Review Metrics Tracker for benchmark comparisons